T Mobile Customer Service Reviews. TI have spent 4 hours on the phone with you today with no results. A free inside look at company reviews and salaries posted anonymously by employees. So not only am i receiving horrible customer service and getting the run around i am also being lied to. On 2-15-22 and 2-16-22 I went to the T-Mobile store 339D 1481 NJ-23 Unit STE 7 Butler NJ 07405. If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you. One review from Danny S says. From the T-Mobile app on a T-Mobile phone. The employees are lazy slow talking and class-less its as if they are high and can barely respond in a quick efficient manner. T-Mobile has a consumer rating of 242 stars from 505 reviews indicating that most customers are generally dissatisfied with their purchases. The biggest downside is the gaps in 4G coverage but that wont be a big deal for most people. Although you can hear in the back the supervisors. At the end of the day neither of these carriers stand out with exceptional customer service.
Customer Service Representative Former Employee - Henrico County VA - December 14 2021. T-Mobile should show some respect for their customers and maybe think a little about how their action might effect the public opinion. The Better Business Bureau BBB gives T-Mobile a decent rating of A but the 475 customer reviews leave the company with an average one star rating. Im stuck now between services because Im afraid theyre still. Verizon was the leader with 975 percent and ATT was right behind Verizon with 963 percent coverage and reliability. T Mobile is absolutely the worst service you can experienceYou cant even get service because theyre continually transferring youand the wait isor was for meand hour and a half at one point but only because I finally hung up. Ahnaf Rami and Brenda. I met 3 employees. Then on top of that no 2 agents are saying the same ting. Though not perfect the majority of T-Mobile customer reviews reflect positive user experiences and the company is known for its low prices no overage fees and other controls in place that keeps the cost competitive for the customer. I was completely overwhelmed by the outstanding customer service by Ahnaf Rami and Brenda. One review from Danny S says. T-Mobile offers many amazing deals like free smartphone and free watch to customers. Ive been using T-Mobile service for the past four months at this point and I think T-Mobile has some of the leading service and support in the industry but its also not perfect. At the end of the day neither of these carriers stand out with exceptional customer service. I wanted to know why my down payment increased from 100 to 500. On 2-15-22 and 2-16-22 I went to the T-Mobile store 339D 1481 NJ-23 Unit STE 7 Butler NJ 07405. General Customer Care Technical Support. Ive had two lines for the last 4 of the 6 years. A waste of my time. Although 4808 complaints have been closed in the last year. Well in general all the the staff has been very helpful an A. Whats very stressful is that the usual call drivers are network issues especially when they merged with Sprint. A free inside look at company reviews and salaries posted anonymously by employees. I decided to try one last time and tried reaching T-mobile customer service through their chat option on the site since the personal in store visit and the 70 minutes on the phone with them amounted to absolutely nothing. Called customer service at 630anm. If youre pumped about T-Mobiles all-you-can-eat data buffet sign up right here. The customer service for T-mobile is very impressive in comparison to other mobile phone companies I have dealt with in the past. I have been a loyal customer to t mobile for over 6 years. T-Mobile offers more unthrottled data than anyone else it has the fastest 4G download speeds and its doing an amazing job rolling out a powerful 5G network. T Mobile is absolutely the worst. Hands down T Mobile is the most greedy worthless self centered corporate piece of garbage out there. Sprint was the lowest with a score of 939 percent.
But where T-Mobile really delivers is its affordable packages for adults ages 55 who as a group are more tech savvy than ever 1 but still looking for cellular plans to fit tighter.
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I am going to tell all of my colleagues friends my customers and family of how horrible my experience has been with them. T-Mobile support is typically friendly personable quick to respond and helpful. Except that special was not honored. Ive been using T-Mobile service for the past four months at this point and I think T-Mobile has some of the leading service and support in the industry but its also not perfect. At the end of the day neither of these carriers stand out with exceptional customer service. T-Mobile has an outstanding customer service among other US telco. Sprint was the lowest with a score of 939 percent.
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